Frequently Asked Questions

What is SYP?
Shake Your Plants (SYP) is a female-led and direct-to-consumer start-up on a mission to turn the water you drink everyday into your superpowers. 

Why SYP?
We exist to make plant-based nutrition and superfood benefits accessible for everyone. It is a work in progress but we are committed to doing things differently. We believe in responsible production and responsible consumption. Check our Made For Action page to learn more. 

Is SYP Plant-Based?
Yes, we are 100% plant-based.

Are SYP products medicine?
SYP products are not medicine and do not treat underlying health issues.

What are functional drinks?
Functional drinks are beverages with specific ingredients that offer additional support and health benefits. Our products will support your wellness journey by promoting gut health and daily wellness.

How to SYP?
Just add water, shake (or stir), and SYP!

ABOUT KOMBUCHA+

When is the best time to take Kombucha+?
Mornings, or after your biggest meal of the day. If you're sensitive to caffeine we recommend to avoid having it before bed, as Kombucha+ is made using premium black tea, which naturally contains caffeine. Even though the fermentation process breaks down some of the caffeine, each stick contains 11.6mg of caffeine.

How much is one serving of Kombucha+?
1 stick (each 5g) diluted into 250-700ml of still water (adjust more or less water if you prefer a less or more sweet taste). Feel free to be creative! For extra bubbles, replace still water with sparkling water :) 

What is the product shelf life of Kombucha+?
36 months when stored properly. Given the purity of ingredients and lack of additives, clumping sometimes occurs when the powder is exposed to heat or humidity above 30 degrees Celsius.

How should I store Kombucha+?
Store at room temperature. The expiration date is printed on each stick. Once sticks are opened, consume immediately.

I have allergies to some ingredients, how do I know that Kombucha+ is safe for me?
Our products are free from major allergens including cereals containing gluten and wheat, crustaceans, eggs, fish, peanuts, soy, dairy, tree nuts, celery, mustard, sesame seeds, sulfur dioxide, lupins, and mollusks. As our products are made in a shared facility, there is risk of cross contamination of allergens. For any other allergens please check the individual product pages for a full ingredient list.

Is Kombucha+ safe to consume while pregnant or breastfeeding?
Although there is no specific medical contraindication on SYP products for pregnant and breastfeeding moms, we recommend that you consult your healthcare provider before consuming any SYP products. 

Is Kombucha+ safe for children?
1 stick per day is considered safe for healthy children ages 4+, and they can enjoy the drink and its probiotic benefits safely. The first years of life are crucial for establishing a healthy gut microbiome! Instead of sugary drinks, choose Kombucha+ for your young ones.

Is Kombucha+ safe suitable for diabetics?
If you are diabetic or suffer from any specific health condition, we recommend that you consult your healthcare provider before consuming SYP products.

How many calories are in Kombucha+ products?
9 kcal per stick (5g) Grapefruit flavor. 11 kcal per stick (5g) Pomegranate flavor. 

Does Kombucha+ contain caffeine?
11.6mg per stick (5g). 

Does Kombucha+ contain alcohol?
No.

Do you add sugar and/or sweeteners to Kombucha+?
Yes, our products contain naturally occurring sugars (from the fruit juice) and erythritol, a natural sweetener, minimal quantity (last ingredient) to ensure great taste. Each Kombucha+ stick has 0.3g of sugar.

Does Kombucha+ contain GMOs?
SYP's ingredients do not contain or consist of, and are not produced from GMOs.

Is Kombucha+ healthy?
SYP products are a healthier alternative to the many functional drinks on the market. Our products contain natural ingredients, premium Taiwanese Alishan mountain black tea, organic acids, polyphenols, flavonoids and are naturally sweetened. They are low calorie and low sugar. However, it’s up to each individual to judge what is healthy for their body and their lifestyle.

Is Kombucha+ organic?
SYP is not certified organic.

SUSTAINABILITY

What do you mean by "produced responsibly"?

1. Ingredients:

   20% of the crops from farms do not leave due to aesthetic reasons. This 20% would be lost, and we are thrilled to use it as its nutritional value is similar to the "beautiful" produce and reduces waste. We source our ingredients from all around the world where lost resources are available without compromising on quality. Our black tea in our Instant Kombucha is from the Alishan Mountain region in Taiwan and our grapefruit is from Vietnam.

2. Less carbon and less plastic:

   0% water is shipped due to the nature of our products: They are powder. SYP is very light to ship and therefore, the carbon footprint associated with the transportation of products are minimal in comparison to fresh fruits and vegetables, and traditional bottled liquid drinks. Our packaging only uses 1% of the plastic and produces 1% of the carbon that single use plastic bottle uses and produces, respectively.

This is a work in process and we are committed to constantly improve ingredients traceability, and packaging to reduce our carbon footprint and impact on the planet.

What is your packaging made of?
In a perfect world, we would have home-certified compostable packaging for all of our products, but after investigating different compostable options, the best solution to ensure products quality and safety is a triple-layer stick made from paper, aluminum foil, and a thin layer of recycled plastic (0.0864g per stick). All of the different elements of our packaging are compostable and recyclable except for the aluminum foil inside the stick. As a startup, we learn and work hard to improve our products, with a particular focus on our impact commitment. Let us take you on our sustainability journey; here is where we stand for packaging:

1. Most drinks are packaged in either single-use plastic bottles, aluminum cans, or glass bottles. Instead of packaging our drinks into bottles, we package them into sticks that use only 0.0864g of plastic and reduce the environmental impact of transporting heavy goods.
2. In order to promote responsible consumption, reduce food waste, and ensure a great-tasting and convenient drink, we need packaging that can be an effective barrier from water vapor and oxygen. Water vapor and oxygen can impact the texture of the product and we want to ensure consistency and quality for every single SYP.
3. Compostable packaging that is suitable for our product (although it would still negatively affect the texture of the product) is less than ideal for those aiming to compost at home because this type of packaging requires customers to send their used sticks to a specialized industrial composter, which unfortunately most of us don't have access to. And the sad reality is many people do not follow through.

With a high demand for new sustainable and plastic-free packaging, packaging technologists worldwide are working hard to find innovative solutions that protect our food, our planet, and ourselves. We are always in touch with industry experts and hope to use even more planet-friendly packaging in the future.

How can I properly dispose of SYP sticks & boxes?
Our boxes can be recycled in your regular paper recycling bin. The truth behind recycling is that small items (smaller than 4 inches) are not that easy to recycle. We recommend you discard the sticks consciously, meaning check the rules with your local municipality to see if the sticks can be recycled where you live.

SHIPPING + DELIVERY

Where can I find SYP?
At the moment you can purchase our products on our website, and a few other places around the globe. Check out the Find Us page for more information. 

What forms of payment do you accept?
Online card purchase.

Does SYP ship internationally?
Yes, we ship worldwide. Check out our Shipping Policy for more information. 

What delivery options do you offer and how long does it take for my order to be processed?
Check out our Shipping Policy for more information. 

Can I order within the EU?
Yes. We ship orders to the EU, however if you are a European Union customer you may be subject to VAT and or import duties when your order arrives in your country. The cost of these fees will vary depending on the value of your order and the country it’s being sent to. The carrier will contact you directly to collect payment before the parcel is delivered.

PARTNERSHIPS

I'm interested in partnering with SYP as an influencer. Who can I contact?
We’d love to hear from you! You can contact us at hey@shakeyourplants.com. Please label the subject as “Influencer Partnership”.

I’d love to write about SYP. Who do I contact?
We’re flattered! You can contact us at hey@shakeyourplants.com

I’m interested in stocking SYP. Who do I contact?
We’d love to get to know you! You can contact us at hey@shakeyourplants.com. Please label the subject as “Stockist”.

Can’t find an answer to your question? Shoot us an email at hey@shakeyourplants.com